# About the power system planning platform Pharoes' power system planning platform is designed to support regulators, utilities, and system planners in making robust, cost-efficient, and transparent decisions for future energy systems. Built using cutting-edge optimization algorithms and our proprietary DIA (Distributed Incremental Acceleration) technology, the platform enables high-resolution, long-term planning across generation, transmission, and distribution. It avoids the need for traditional simplifications—such as load blocks or typical days—and solves large-scale problems across thousands of hours and multiple decades with industry-leading performance. Our tools—such as Ceres, Kairos, and Fides—are used in international development projects, grid operator studies, and decarbonization planning. ## Interested in our products and in training Reach out to us at info@pharoes.com if you're interested in: * A demo of our tools * Tailored training on power system planning * Strategic advisory services for utilities or regulators We are happy to support institutions at all levels of maturity, from early-stage electrification planning to advanced grid optimization. --- ## Obtaining support, suggesting a feature of making a recommendation If you have a question related to the usage of the tool or an idea for a new feature or some recommendations for existing features or documentations, please add a new entry to the User Support forum. Put a post on: https://pharoes.discourse.group/c/user-support/ --- ## Reporting a bug This project manages bug and enhancement using a dedicated Discourse category. The various issue templates will guide you on making an effective report. To effectively report an issue we need a data dump of input and output, please provide your contact information so that we can reach out to you to request. https://pharoes.discourse.group/c/bug-submission/ --- ## Security policy Our platform periodically undergoes penetration testing, and our organization is ISO 27001 certified and undergoes regular supervision. If you believe you’ve found a potential vulnerability in this project, please email infosec@pharoes.com to responsibly disclose it. Please do not post the vulnerability in public forums or issue trackers. We take security reports seriously and will respond promptly. ---